Privacy Policy

Last updated: September 15, 2026

This Privacy Policy explains how Butterberg ApS collects, uses, stores and shares personal information when you visit wyumi.shop, place an order, contact us or otherwise interact with our online store.

We are committed to handling personal information responsibly and in accordance with applicable data protection laws.

1. Data Controller

The online store wyumi.shop is operated by:

Butterberg ApS

CVR number: 40193014

Registered address:
C/O Farwind Energy A/S
Købmagergade 3B, 3.
1150 København K
Denmark

Email: support@wyumi.shop

Telephone: +45 33 32 73 10

Website: wyumi.shop

Butterberg ApS is responsible for the processing of personal information described in this Privacy Policy where we act as the data controller.

2. Personal Information We Collect

Depending on how you interact with our store, we may collect information such as:

• Name;

• Email address;

• Telephone number;

• Billing information where applicable;

• Shipping and delivery address;

• Order information;

• Products purchased;

• Order history;

• Payment method information;

• Customer service communications;

• Return and refund information;

• IP address;

• Browser and device information;

• Website usage information;

• Cookie and similar technology information; and

• Other information you voluntarily provide to us.

We only seek to collect information reasonably necessary for the relevant purpose.

3. Information You Provide Directly

You may provide personal information directly to us when you:

• Place an order;

• Enter delivery information;

• Contact customer service;

• Request a return or refund;

• Report a damaged, incorrect or missing product;

• Communicate with us by email;

• Use available customer account functions; or

• Otherwise provide information through our website.

Please ensure that the information you provide is accurate and up to date.

4. Order and Checkout Information

When you place an order, we may process information necessary to:

• Identify the customer;

• Process the order;

• Confirm the order;

• Arrange delivery;

• Provide Cash on Delivery where available;

• Communicate about the order;

• Prevent fraud or unauthorized transactions;

• Process returns or refunds; and

• Meet applicable legal and accounting obligations.

The information required may include your name, contact information, delivery address and order details.

5. Cash on Delivery Information

Where Cash on Delivery (COD) is available and selected during checkout, information necessary to arrange the order, delivery and payment collection may be processed by us and relevant service providers.

This may include:

• Customer name;

• Telephone number;

• Delivery address;

• Order number;

• Order amount;

• Delivery information; and

• Other information reasonably necessary to complete the delivery and COD collection.

We do not ask customers to provide passwords, PIN codes or account login credentials by email.

6. How We Use Personal Information

We may use personal information for purposes including:

• Processing and managing orders;

• Providing products and services;

• Arranging shipping and delivery;

• Handling Cash on Delivery orders;

• Sending order confirmations and updates;

• Providing customer support;

• Processing cancellations, returns and refunds;

• Responding to questions and complaints;

• Detecting and preventing fraud;

• Protecting our website and systems;

• Maintaining business and transaction records;

• Improving our store and customer experience;

• Complying with legal obligations; and

• Establishing, exercising or defending legal claims where necessary.

We do not use personal information for purposes that are incompatible with the purposes for which it was collected unless permitted by applicable law.

7. Legal Bases for Processing

Where the General Data Protection Regulation (GDPR) or similar requirements apply, we may process personal information on one or more of the following legal bases:

Performance of a Contract

Processing may be necessary to:

• Process an order;

• Arrange delivery;

• Provide customer service relating to a purchase;

• Handle returns; or

• Fulfil other contractual obligations.

Legal Obligations

We may process information where necessary to comply with applicable legal, accounting, tax, consumer protection or regulatory obligations.

Legitimate Interests

We may process information where necessary for legitimate business interests, provided those interests are not overridden by your applicable rights and freedoms.

Such interests may include:

• Preventing fraud;

• Protecting our website;

• Maintaining transaction records;

• Improving our services; and

• Handling customer enquiries.

Consent

Where required by law, we may process certain information based on your consent.

Where processing is based on consent, you may withdraw that consent as permitted by applicable law.

8. Shopify and Ecommerce Services

Our online store uses Shopify to provide ecommerce and website functionality.

Information may therefore be processed through systems used to operate functions such as:

• Website hosting;

• Checkout;

• Order management;

• Customer accounts;

• Store administration; and

• Other ecommerce functionality.

Third-party service providers may process personal information according to their own applicable privacy terms and data protection obligations.

9. Delivery and Logistics Providers

To fulfil an order, we may share information reasonably necessary with delivery, logistics or fulfilment providers.

This may include:

• Recipient name;

• Delivery address;

• Telephone number;

• Email address where necessary;

• Order or parcel reference;

• Delivery instructions; and

• Information necessary for Cash on Delivery collection where applicable.

We only seek to provide information reasonably necessary for the applicable delivery or fulfilment purpose.

10. Service Providers

We may use third-party service providers to help operate our business and online store.

Depending on the services actually used, these providers may assist with:

• Ecommerce functionality;

• Website hosting;

• Delivery and logistics;

• Cash on Delivery processing;

• Customer support;

• Analytics;

• Website security;

• Fraud prevention;

• IT services; and

• Other operational functions.

Personal information may be shared with these providers where reasonably necessary for them to perform the applicable service.

11. Legal and Regulatory Disclosures

We may disclose personal information where reasonably necessary to:

• Comply with applicable law;

• Respond to a valid legal request;

• Comply with a court order;

• Protect legal rights;

• Prevent or investigate fraud;

• Protect customers or other persons; or

• Establish, exercise