Payment Policy

Last updated: September 15, 2026

This Payment Policy applies to purchases made through the online store operated by Butterberg ApS.

We aim to provide customers with clear and transparent information about payment before an order is placed.

1. Accepted Payment Method

The payment method currently available through our online store is:

Cash on Delivery (COD)

Where Cash on Delivery is available for your delivery address and order, payment is made when the parcel is delivered.

The payment options actually available for an order are displayed during checkout before the order is submitted.

Only payment methods displayed during checkout are available for the applicable order.

2. Cash on Delivery

When Cash on Delivery is available, customers may select Cash on Delivery (COD) during checkout.

Payment is collected as part of the delivery process.

Depending on the delivery provider and destination, the method by which the courier can accept the payment may vary.

Customers should follow the payment instructions provided during checkout, delivery or by the applicable delivery provider.

Cash on Delivery availability may depend on factors such as:

  • Delivery country or region;
  • Delivery address;
  • Postal code;
  • Product;
  • Order value; and
  • Delivery method.

If Cash on Delivery is not available for a particular order or destination, it will not be offered as an available payment option during checkout.

3. Order Verification

Certain Cash on Delivery orders may require reasonable verification before processing or dispatch.

Where necessary, we may verify information such as:

  • Customer name;
  • Contact information;
  • Delivery address; and
  • Order details.

If additional confirmation is reasonably required, we may contact the customer using the contact information provided with the order.

4. Prices and Currency

Product prices and the applicable currency are displayed through our online store.

Before submitting an order, customers can review the applicable:

  • Product price;
  • Currency;
  • Shipping charges, if any;
  • Taxes, where applicable; and
  • Final order total.

The final amount applicable to an order will be displayed during checkout before the order is submitted.

5. Shipping Charges

Any applicable shipping charges will be displayed during checkout after the required delivery information has been entered.

Where free shipping is available for an order or destination, the applicable shipping charge will be displayed accordingly during checkout.

Please review our Shipping and Delivery Policy for further information regarding delivery.

6. Order Confirmation

After successfully placing an order, customers will normally receive an order confirmation using the contact information provided during checkout.

The confirmation may include information such as:

  • Order number;
  • Products ordered;
  • Quantity;
  • Order total;
  • Selected payment method; and
  • Delivery information.

Please review your order information carefully.

If you notice an error, please contact us as soon as possible:

Email: support@wyumi.shop

7. Cancellation Before Dispatch

If you wish to cancel an order, please contact us as soon as possible.

Email: support@wyumi.shop

If an order has already been processed or dispatched, cancellation before delivery may no longer be possible.

Nothing in this section limits any mandatory cancellation, withdrawal, return or consumer protection rights available under applicable law.

8. Returns and Refunds

Returns and refunds are handled in accordance with our Return and Refund Policy.

Because Cash on Delivery payments are collected through the delivery process, an approved refund may require a different refund method.

Where a refund is approved, we may contact the customer to obtain the information reasonably necessary to process the refund.

Customers should never send passwords, PIN codes or other account login credentials by email.

9. Payment and Order Security

We take reasonable measures designed to maintain a secure ordering process.

Customers should:

  • Review their order information before submitting an order;
  • Provide accurate delivery and contact information;
  • Never send passwords or PIN codes by email; and
  • Contact us if they notice an issue with an order.

We may perform reasonable checks where necessary to prevent unauthorized, fraudulent or incorrect orders.

10. Personal Information

Personal information relating to orders, payments and delivery is handled in accordance with our Privacy Policy.

Relevant information may be shared with service providers where reasonably necessary to:

  • Process an order;
  • Arrange delivery;
  • Collect Cash on Delivery payments;
  • Prevent fraud;
  • Process an approved refund; or
  • Comply with applicable legal requirements.

Please review our Privacy Policy for further information.

11. Changes to This Payment Policy

We may update this Payment Policy where reasonably necessary to reflect changes in available payment methods, delivery arrangements, business operations or applicable legal requirements.

The current version will be published through our online store.

Changes to this Policy do not reduce mandatory consumer rights relating to orders already placed.

12. Mandatory Consumer Rights

Nothing in this Payment Policy is intended to exclude, restrict or reduce mandatory consumer rights that cannot legally be excluded.

Where applicable consumer law provides greater protection than this Payment Policy, the applicable mandatory law will prevail.

13. Contact Information

For questions regarding payments or orders, please contact:

Butterberg ApS

CVR number: 40193014

Registered address:
C/O Farwind Energy A/S
Købmagergade 3B, 3.
1150 København K
Denmark

Email: support@wyumi.shop

Telephone: +45 33 32 73 10